I did my federal taxes, those were easy. I tried to do my Michigan state taxes, those are hard.
I just don't understand why it all has to be so complicated and why confusing instructions see to be the norm. I remember last year trying to do state taxes and ending up at one point in tears of frustration. I wish I earned enough that I could pay someone else to do my taxes.
Recently I received training to work at customer service. It is a frustrating position dealing with returns and everyone's complaints. Sometime the problems/excuses are funny and sometimes people are just really bitter, but I try to remain cheerful, or at least helpful, no matter what.
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